We may ask you to submit personal information of you patients, including but not limited to sensitive information such as medical information, in order for you to benefit from such information, providing that such information has been lawfully received from the patients.
If you submit any personal information relating to another individual to us, you represent and undertake that you have the legal authority to do so and to permit us to use the information in accordance with this Privacy Policy.
We and our service providers may automatically collect and use information in the following ways:
We may use and disclose information you provide to us only for the following purposes:
to provide the functionality of the Service;
to respond to your inquiries and fulfill your requests, such as to send you documents you request or e-mail alerts;
for data analysis, for example, to improve the efficiency of the Service;
for audits, to verify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements;
for fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;
for developing new products and services;
for enhancing, improving or modifying our website or products and services;
for identifying Service usage trends, for example, understanding which parts of our Service are of most interest to users; and
to better understand you, so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests;
to better understand your preferences so that we can deliver content via the Service that we believe will be relevant and interesting to you.
We also disclose information collected through the Service:
to our third party partners with whom we offer a co-branded or co-marketed promotion;
to our third party service providers who provide services such as website hosting and moderating, mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, e-mail and direct mail delivery services, auditing, and other services, in order to enable them to provide services; and
as permitted by applicable law, to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
In addition, we may use and disclose collected information as we believe to be necessary or appropriate: (a) to comply with legal process or applicable law,; (b) as permitted by applicable law to respond to requests from public and government authorities; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. We may also use and disclose information in other ways, after obtaining patien's consent to do so.
In addition, where allowed by applicable law, we may use and disclosed information that is not in personally identifiable form for any purpose.
personal information may be stored and processed in any country where we have facilities or service providers. The information may be transferred to countries outside of your country of residence, including to the United States and Europe, which may provide for different data protection rules than in patient's country. Appropriate contractual and other measures are in place to protect personal information when it is transferred to our affiliates or third parties in other countries.
Some non-European Economic Area (EEA) countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries in the EU Commissioner’s adequacy list is available
at http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm). For transfers from the EEA to countries not considered adequate by the European Commission, we have ensured that adequate measures are in place, including by ensuring that the recipient is bound by EU Standard Contractual Clauses and/or EU-US Privacy Shield Certification and/or or an EU-approved code of conduct or certification, to protect Personal Information.
We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.
We will retain personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained ans subject to applicable law requirements. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or online service (including, without limitation, any application) that is available through this Service or to which this Service contains a link. The availability of, or inclusion of a link to, any such site or property on the Service does not imply endorsement of it by us or by our affiliates and we shall not bear any responsibility with respect thereto and/or with respect to their activities.
If you have any questions about this Privacy Policy, please contact us via MedtrixPrivacy@med-trix.com.
We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Service. Your use of the Service following these changes means that you accept the revised Privacy Policy. We recommend that you regularly review the Privacy Policy when you visit the Service. This policy was last updated on 01/04/22.